Stevens Medical Diagnostics Laboratory Limited

Privacy Policy

Draft: requires legal review before launch

This is a draft. It must be reviewed against the Nigeria Data Protection Act and guidance from the Nigeria Data Protection Commission, and approved by the business, before it is relied on.

Information we collect

Through the contact and appointment enquiry forms we collect the details you choose to give us, such as your name, email address, telephone number and message. If you submit a review, we collect your rating, comment and optional display name.

Why we collect it

We use your details to respond to your enquiry, to consider reviews for publication, and to run and protect this website.

Health information

Please do not include diagnoses, test results, medical records or other sensitive health information in enquiries or reviews. This website is not designed to receive that information.

How enquiries are handled

Enquiries are sent securely to our team by email. We do not publish them.

Reviews

Reviews are checked before they are published. Submitting a review does not guarantee that it will appear. We may decline or remove reviews.

Service providers

We use Google Firebase to run parts of this website and a transactional email provider to deliver enquiry emails. These providers process data on our behalf.

Cookies and analytics

At the time of writing this website does not use advertising cookies. If analytics are added, this policy will be updated.

Retention and deletion

We keep enquiries only as long as needed to respond and for reasonable record keeping. The exact retention period is to be confirmed by the owner.

Your rights

You may ask to access, correct or delete personal information we hold about you.

Contact for privacy requests

Email info@stevensdiagnostics.com.